ledgewin FAQ: Clear Answers for Players in Bangladesh
Accounts, bKash and Nagad deposits, withdrawals, KYC and the Android app, written out in plain steps. Read the section you need, or jump straight to the questions players send us most.
Open One Account and Keep It Yours
Sign-up takes about two minutes. You need a Bangladeshi mobile number, a password you have not used on another site, and your full name typed exactly as it appears on your National ID card. Choose ৳ (BDT) as the account currency so nothing is converted when you deposit or withdraw.
One person, one account. If two people in the same house want to play, each of them registers a separate number and a separate NID. ledgewin closes duplicates when the same ID appears twice, and any bonus already claimed on the second account is removed before the balance is paid out.
What the form asks for
- A mobile number that receives SMS, used for login codes.
- Your name, date of birth and district, matching your NID.
- A password of at least eight characters, changed every few months.
Keep the number on the account alive. If you lose the SIM, message Live Chat before you change it, because the reset code goes to that number. Anyone who controls the SIM can reach the reset link on the ledgewin login page, so never pass the phone around.
Move Money In and Out With bKash or Nagad
Open the cashier, pick your wallet, type the amount and confirm the payment request on your phone. The smallest deposit is ৳350 and the money reaches your balance within 5 minutes in normal conditions. Stay on the page until the green tick appears; closing it early only makes you wonder where the taka went.
| Wallet | Minimum deposit | Arrival time | Fee |
|---|---|---|---|
| bKash | ৳350 | 5 minutes | No charge from us |
| Nagad | ৳350 | 5 minutes | No charge from us |
| Rocket | ৳350 | 5 minutes | No charge from us |
| Upay | ৳350 | 5 minutes | No charge from us |
Withdrawals start at ৳1,100 and usually land in 9 minutes. Your daily ceiling is ৳130,000, and the exact figure for your tier is printed on the cashier screen before you confirm. Once KYC is approved, the first withdrawal is processed within 1 hour.
Send money from your own wallet only. A deposit from a friend's bKash account is reversed, and the account stays under review until ownership is proven. The same applies to withdrawals: the money goes back to the number registered in your name.
Understand the ledgewin Bonus Before You Claim It
The first deposit bonus adds 195% to your deposit, capped at ৳13,000. It carries 23x wagering on the bonus amount and expires 7 days after it is credited. The wallet shows a shrinking counter, so you always know how much betting is left before the funds turn into withdrawable cash.
| Offer | Amount | Condition |
|---|---|---|
| First deposit | 195% up to ৳13,000 | 23x wagering, 7 days to finish |
| Reload | 16% | On qualifying deposits after the welcome offer |
| Daily cashback | 1.2% | On net losses, credited the following day |
| Referral | ৳350 | Per friend who registers and deposits |
Where the bonus money sits
Bonus funds sit apart from your cash balance. You can cancel a bonus at any time and keep playing with your own money, but the locked amount goes back to the house. Slots and fishing titles count toward wagering in full; some table and card games count at a lower rate, which the game info panel spells out.
Clear Verification Clears Your First Withdrawal
Identity checks happen before your first withdrawal, not before you play. One document is enough: a National ID card, a passport or a driving licence. Our team reviews it in about 2 hours and the result appears in your account, so there is nothing to chase.
How to send a document that passes
- Open your profile and choose the verification section.
- Photograph the front of the card in daylight, on a flat surface.
- Keep all four corners of the card inside the frame, with no glare.
- Add a selfie holding the same card, then submit once.
Blurred edges and cropped corners cause most rejections. Send one clear photo rather than four dark ones; a second submission after a rejection is fine and does not restart the queue. The copy is stored encrypted and is used only to confirm that the account belongs to you.
Take the ledgewin App With You on Mobile
The Android app weighs 28 MB, costs nothing, and runs on Android 8.0 or newer. Version 2.7.13 was last updated on 12 November 2026. It uses less data than the browser and remembers your session between openings, which suits a phone on a metered connection.
Download the APK from the ledgewin app page, allow installs from your browser when Android asks, and open the file to finish. The app and the website share one wallet, so a deposit made in the browser shows up on the phone the next time you refresh. If a build ever fails to install, delete the old file and download again before asking support.
iPhone owners should stay on the mobile website in Safari. The cashier, the lobby and Live Chat all work there, and there is no extra install to keep updated.
Know the Limits and the Safety Tools
You must be 18 or older to hold an account, and we close accounts that fail that check. Deposit limits, session reminders and cool-off periods live in account settings and take effect the moment you save them. Lowering a limit is instant; raising it again goes through a request to Live Chat, which keeps a record of the change.
A cool-off pauses play for the period you choose while the balance stays in the account. A full closure ends the account and returns the remaining balance to your wallet after verification. If gambling has stopped being a hobby, use these tools early rather than waiting for a bad week.
Answers ledgewin Players Ask Most Often
Read the deposit guideHow do I open a ledgewin account?
Tap Sign Up, enter your Bangladeshi mobile number and a password, then add your name exactly as printed on your NID. Confirm the code sent by SMS and the wallet is ready. The form takes roughly two minutes, and you can deposit ৳350 straight after.
My password stopped working. What now?
Use the reset link on the ledgewin login page and type the number registered on the account. A one-time code arrives within a minute. If nothing comes through, check that promotional SMS is not blocked on your phone, then try again after 10 minutes or ask Live Chat to help.
My bKash deposit left the wallet but not my balance.
Give it 5 minutes first, since most transfers settle inside that window. If the balance is still short, send the transaction ID from your bKash message to Live Chat. We match it against the cashier log and credit the amount once it is confirmed, usually the same day.
How long do withdrawals actually take?
Withdrawals of ৳1,100 or more are usually paid in 9 minutes. The very first one can take up to 1 hour after KYC approval. Your daily ceiling is ৳130,000, and the exact amount allowed is shown on the cashier screen before you press confirm.
Why do you need my NID before I withdraw?
We confirm identity before the first withdrawal so that money leaves to the right person. One document is enough: NID, passport or driving licence. Review takes about 2 hours. The copy is encrypted, kept out of marketing lists, and never shown to other players.
Can I keep two accounts open?
No. One account per person and one per mobile number. Duplicate accounts are closed and any bonus claimed on the second one is removed before payout. If someone else at home wants to play, they register with their own number and their own NID.
How does the 23x wagering rule work?
Every ৳1 of bonus needs ৳23 of qualifying bets before it becomes withdrawable. Slots and fishing titles count in full, while some table games count at a lower rate. The wallet shows what is left, and the clock stops 7 days after the bonus lands.
Will the app run on my phone?
The ledgewin app needs Android 8.0 or newer and 28 MB of free space. Version 2.7.13 was updated on 12 November 2026. On iPhone, open the mobile website in Safari instead; the cashier, the games and Live Chat all work there without an install.
What is the smallest bet on the lobby?
Bets start at ৳1 on titles such as Jurassic Kingdom and Happy Fishing, and at ৳10 on Monster Hi-Lo. Each game screen lists its own table limits before you spin. Return-to-player figures sit on the card in the lobby, for example 96.6% on Cannon Fishing.
Where do the games come from?
The lobby holds 1,900 titles from Spribe, PG Soft, FA Chai, CQ9, Pragmatic Play, Red Tiger and KA Gaming. Every card shows the studio, the RTP and the bet range, so you can compare before you open a game rather than after.
Can I put a limit on my own spending?
Yes. Deposit limits, session reminders and cool-off periods sit in account settings and apply as soon as you save them. Lowering a limit happens immediately; raising it means a request to Live Chat, which keeps a record of every change on your file.
Who do I talk to at three in the morning?
Live Chat runs 24/7, including Fridays and public holidays. General questions can be asked before you log in. Payment problems move faster when you are signed in, because the agent can see the transaction without asking you for screenshots.
Still stuck on something the help center does not cover? Open Live Chat from your account at any hour, or start fresh on the ledgewin registration page if you have not signed up yet.